Phone Number Scams: Cloning, Spoofing & Duplication

Phone number cloning, SIM card duplication, call forwarding, and number spoofing are distinct concepts in telecommunications. The unauthorized duplication of a phone number, often referred to as phone number cloning, is illegal and can lead to severe security breaches. SIM card duplication involves creating a copy of a SIM card, which, when done without consent, can compromise personal data. Call forwarding, a legitimate feature, can be misused to redirect calls without the owner’s knowledge. Number spoofing, which disguises the caller’s actual number, is often used in scams and fraudulent activities.

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The Shadowy World of Phone Number Cloning

Ever wondered if your phone number could be a secret agent, living a double life without you even knowing? Well, buckle up, because we’re diving into the murky depths of phone number cloning. It sounds like something straight out of a spy movie, and honestly, the reality isn’t too far off. Phone number cloning, in its simplest form, is like making a digital copy of your phone number. This copy can then be used by someone else to impersonate you, make calls, send messages, and generally wreak havoc in your digital life.

Now, you might be thinking, “Is this really a big deal?” Sadly, the answer is a resounding YES. Phone number cloning isn’t just a tech gimmick; it’s a serious threat that can lead to financial fraud, where your accounts are drained faster than you can say “identity theft.” It can also lead to full-blown identity theft, where someone steals your personal information and pretends to be you. And, let’s not forget the massive privacy violations that come with someone having unauthorized access to your phone number – think eavesdropping on calls and reading your private messages. Yikes!

So, who are the players in this high-stakes game? On one side, you have the hackers and cybercriminals, lurking in the shadows, armed with sophisticated tools and techniques. Then, there are the Mobile Network Operators (MNOs), the companies responsible for keeping your phone number safe and secure. And, of course, there’s law enforcement, working tirelessly to track down the bad guys and bring them to justice.

Understanding the key concepts is crucial to grasping the severity of the issue. We’ll be touching on things like SIM cloning, where your SIM card is duplicated; and spoofing, where someone masks their caller ID to appear as if they’re calling from your number. It’s a complex web of technology and trickery, but don’t worry, we’ll break it all down in a way that’s easy to understand.

Phone Number: The Target

Think of your phone number as your digital address in the mobile world. Just like your home address allows mail carriers to deliver letters to your doorstep, your phone number enables mobile networks to route calls and text messages to your device. It’s not just a string of digits; it’s a unique identifier that links you to a specific mobile account and the services associated with it. Without this identifier, the mobile network wouldn’t know where to send that hilarious meme your friend just shared!

SIM Card: The Key to the Number

Now, imagine your SIM card as the key to your digital address. This tiny piece of plastic (or increasingly, an eSIM!) securely stores information that authenticates your device on the mobile network. When you power on your phone, the SIM card communicates with the network, verifying your identity and granting you access to services. It’s the gatekeeper that says, “Yep, this phone number belongs to this device – let ’em in!”. Without a valid SIM card, your phone is essentially just a fancy paperweight.

SIM Card Cloning: Duplicating the Identity

This is where things get a bit spooky. SIM card cloning is like making a duplicate key to your digital address without your permission. It involves copying the sensitive data stored on your SIM card, such as the IMSI (International Mobile Subscriber Identity) and the Ki (Authentication Key). Think of the IMSI as your account number and the Ki as the secret password.

To pull this off, attackers use specialized tools like SIM card readers/writers to extract and copy this data. Now, imagine an attacker armed with this cloned SIM card. They can impersonate you on the mobile network, making calls, sending texts, and potentially accessing your accounts – all while you’re blissfully unaware!

SIM Swapping/SIM Hijacking: Tricking the System

SIM swapping, also known as SIM hijacking, is a bit different, but equally nasty. Instead of cloning your SIM, the attacker fools your mobile carrier into transferring your phone number to a SIM card they control. How do they do this? Through social engineering.

Attackers might call customer service pretending to be you, claiming they lost their SIM card or upgraded their phone. They then sweet-talk or pressure the customer service representative into activating a new SIM card in their possession with your phone number. The scary part is that verification processes are often vulnerable and can be bypassed with some clever manipulation. Once the swap is complete, the attacker receives your calls and texts, including those precious two-factor authentication codes. Ouch!

Spoofing: Masking the Source

Spoofing is like wearing a digital mask. It allows attackers to make calls or send messages that appear to originate from a different number – often yours! They aren’t taking control of your number, but they are abusing the system to give the impression that they are.

Attackers use various techniques to alter the caller ID information, making it look like the call or message is coming from you, your bank, or even your grandma. The relative ease with which this can be done is alarming. This can be used for all sorts of nefarious purposes, from phishing scams to spreading misinformation.

SS7 (Signaling System No. 7): Exploiting Network Vulnerabilities

SS7 is the backbone of mobile network communication, enabling different networks to talk to each other. However, it has some security vulnerabilities. These vulnerabilities can be exploited to do some serious damage. Attackers can use SS7 to intercept calls and SMS messages, track your location, and even perform SIM swaps remotely – all without directly interacting with your SIM card or mobile carrier. It’s like having a secret back door into the entire mobile network!

Technical Identifiers: IMEI and IMSI – The Building Blocks

Ever wondered what makes your phone your phone in the eyes of the mobile network? It’s not just the shiny case or the selfies you take. It’s the secret codes baked into its DNA: the IMEI and IMSI. Think of them as the building blocks of your mobile identity, and understanding them is key to grasping how phone number cloning works (and how to protect yourself!). Let’s break it down in a way that doesn’t require a PhD in cryptography.

IMEI (International Mobile Equipment Identity): The Device Fingerprint

The IMEI is like your phone’s unique social security number. Every single mobile device has one, and it’s meant to be a permanent identifier. It’s used to track your device (with or without your permission and knowledge, that is a little bit spooky), and more importantly, to block it if it gets stolen.

  • Think of it like this: you report your phone stolen to the police and your mobile carrier. They add your phone’s IMEI to a naughty list. Now, even if a thief puts a new SIM card in your phone, it won’t work on any network that checks the IMEI against the naughty list. That’s a win!

  • Why is it relevant to phone number security? Well, if someone clones your phone number and starts making mischief, you can at least block the specific device they’re using by reporting its IMEI. It’s not a perfect solution, but it’s a valuable tool in your arsenal. You can also use your IMEI to check the device’s authenticity and ensure it is not a clone.

IMSI (International Mobile Subscriber Identity): The Subscriber’s ID

Okay, so the IMEI is about the device, but the IMSI is about you, the subscriber. It’s a unique number that identifies you to the mobile network. It’s stored on your SIM card and is used every time your phone connects to a cell tower. If IMEI is the fingerprint, IMSI is the subscriber’s ID.

  • This is where it gets a bit scary. Cloning attacks often target the IMSI because, with it, an attacker can essentially impersonate you on the network. Imagine someone making calls and sending texts as you!

  • Now, here’s the kicker: there are devices called IMSI catchers (sometimes referred to as “stingrays”) that can be used to intercept IMSI numbers from nearby mobile phones. These devices essentially act as fake cell towers, tricking phones into connecting to them and revealing their IMSIs. Law enforcement agencies use them, but so can bad actors, which is a little alarming.

Understanding the IMEI and IMSI is crucial for grasping the fundamentals of phone security. While these identifiers are designed to help keep us safe, they can also be exploited by those with malicious intent. Next up, we’ll dive into the role of Mobile Network Operators (MNOs) in protecting these building blocks.

Mobile Network Operators (MNOs): The First Line of Defense

Think of Mobile Network Operators (MNOs) – you know, the companies that bring you that sweet, sweet mobile data – as the gatekeepers of your digital identity. They’re essentially the first line of defense against the shadowy world of phone number cloning, and let’s be honest, they have a huge responsibility on their shoulders. It’s like they are guarding the entrance to a VIP party, and they need to make sure only the real you gets in. Their job? Preventing phone number cloning and, crucially, protecting all that juicy customer data. This means making sure no sneaky hackers get their mitts on your precious phone number.

Responsibilities of MNOs

MNOs are the trustees of our phone numbers, and with that trust comes a laundry list of responsibilities:

  • Safeguarding Customer Data: Protecting personal information like names, addresses, and call history from unauthorized access. This is not just a nice thing to do; it’s the law in many places!
  • Preventing SIM Swapping: Implementing robust verification processes to ensure that only the legitimate owner can request a SIM swap.
  • Detecting and Responding to Threats: Monitoring their networks for suspicious activity and responding swiftly to potential cloning attempts.
  • Educating Customers: Empowering users with knowledge about phone number cloning and how to protect themselves.

Security Measures and Protocols: What MNOs Should Be Doing

So, how can MNOs step up their game? Here’s a peek at some crucial security measures and protocols they should be implementing:

  • Stronger Authentication Methods: Let’s ditch those weak passwords and embrace multi-factor authentication (MFA) for SIM swaps. Think biometrics, one-time passwords (OTPs) sent to an alternate email, or even a good old security question that isn’t “What’s your pet’s name?” (because let’s face it, your pet is probably all over your social media).
  • Real-Time Monitoring: Imagine a system that flags unusual SIM swap requests in real-time – like someone trying to swap your SIM card in a different country at 3 AM. This would allow MNOs to quickly investigate and prevent fraudulent activities.
  • Collaboration with Law Enforcement: MNOs need to work closely with law enforcement to investigate and prosecute cloning cases. It’s like a buddy cop movie, but with more cybersecurity and less explosions (hopefully).
  • Stricter Internal Controls: Time to crack down on employee complicity in SIM swapping. Thorough background checks, regular security audits, and clear consequences for violating security protocols are a must.

Interception and Manipulation: How Attacks are Carried Out

Okay, so you’ve got your phone, right? You think you’re having a private convo or sending a sneaky text, but what if someone’s listening in? Creepy, I know. This section dives into how the bad guys actually do it – the nitty-gritty of intercepting your calls and texts. It’s like a spy movie, but way less glamorous and way more likely to drain your bank account. We’ll look at the specific ways attackers eavesdrop and mess with your communications, turning your phone against you.

Call Interception: Eavesdropping on Conversations

Ever feel like someone’s got their ear glued to your calls? Turns out, it’s not just your nosy neighbor. Attackers can use tech wizardry to illegally eavesdrop on your conversations. We’re talking about stuff straight out of a hacker film, but sadly, it’s real.

  • SS7 Exploitation: Remember SS7 from before? Well, those vulnerabilities can be exploited to redirect your calls to an attacker’s device. Imagine someone listening to your doctor’s appointment or that secret birthday surprise you’re planning!
  • Malware: Sneaky software can turn your phone into a bug, recording your calls and sending them to the hacker. It’s like having a tiny spy living in your pocket.
  • IMSI Catchers: These devices, also known as stingrays, mimic cell towers and trick your phone into connecting to them. Once connected, the attacker can intercept calls and collect data.
  • VoIP Interception: If you are using Voice over Internet Protocol (VoIP) services, attackers may eavesdrop on your conversations. They can exploit vulnerabilities in the VoIP system or use packet sniffing techniques to capture and listen to your calls.

SMS Interception: Reading Private Messages

Think texting is safer? Think again! Attackers can get their hands on your texts, and that’s not just embarrassing – it can be devastating.

  • SS7 Attacks: Just like with calls, SS7 flaws can be used to redirect your SMS messages to an attacker. That OTP (one-time password) you’re waiting for to log into your bank account? It could be intercepted.
  • Malware: Yep, that same sneaky software can also grab your texts. All your secrets, laid bare.
  • Phishing: Tricking you into clicking a link that installs malware or gives away your credentials. A seemingly innocent text could be your downfall.
  • Compromised Carrier Systems: In some cases, attackers may target the systems of mobile network operators to intercept SMS messages. This could involve exploiting vulnerabilities in the carrier’s network infrastructure or gaining unauthorized access to internal systems.

Man-in-the-Middle Attacks: Intercepting Communication in Real-Time

Picture this: you’re sending a message to a friend, but someone’s standing in the middle, reading and even changing the message before it reaches your friend. That’s a man-in-the-middle (MITM) attack. It’s like a digital game of telephone, but with evil intentions.

  • How it Works: The attacker positions themselves between you and the person you’re communicating with, intercepting and potentially modifying the data being exchanged.
  • Phone Number Cloning Context: In the context of phone number cloning, this can be used to intercept and modify bank transactions authenticated via SMS. Imagine approving a $50 transaction, only to have the attacker change it to $5,000.
  • Real-Time Manipulation: Because the attacker is in the middle, they can react in real-time, making the attack incredibly effective and difficult to detect.

It is worth noting that it’s not just about reading your messages or listening to your calls; they can manipulate the info, which is even more concerning.

Legal and Ethical Implications: The Dark Side of Cloning

Phone number cloning isn’t just a tech trick; it’s a gateway to some seriously shady behavior. Think of it as the digital equivalent of a skeleton key, unlocking opportunities for fraud, identity theft, and a whole host of other illegal activities. It’s where the digital world crashes headfirst into the real world’s laws and ethics.

Fraud: Deceptive Practices for Financial Gain

Imagine your phone suddenly starts racking up charges for calls you never made, or worse, someone uses your number to empty your bank account. That’s the kind of nightmare phone number cloning can enable. It’s the perfect tool for financial scams, where criminals impersonate you to trick your friends, family, or even your bank. Phishing attacks, where they bait you with fake emails or texts to steal your passwords, become much more believable when they seem to come from your own number. And gaining unauthorized access to your accounts? A cloned number can be the golden ticket, bypassing security measures that rely on SMS verification.

Identity Theft: Stealing Personal Information

Your phone number is a key piece of your digital identity. Clone it, and you’re essentially handing over the keys to your entire life. With access to your calls and messages, criminals can piece together a frighteningly accurate profile of you. They can learn your habits, your contacts, your financial information, and use it all to impersonate you, open fraudulent accounts, or even commit crimes in your name. It’s like they’ve become you, and the consequences can be devastating.

Wiretapping Laws: Prohibiting Unauthorized Interception

Remember those old spy movies where agents tapped phone lines to eavesdrop on conversations? Well, phone number cloning can be used for the same purpose, but on a much larger scale. And it’s just as illegal. Wiretapping laws exist to protect our privacy and ensure that our communications remain private unless there’s a legitimate legal reason to intercept them. Unauthorized interception of calls and messages is a serious offense, with stiff penalties for those who break the law.

Cybercrime: Cloning in the Broader Criminal Context

Phone number cloning isn’t an isolated crime; it’s part of a much larger web of cybercrime. It often goes hand-in-hand with other malicious activities like malware distribution, data breaches, and online scams. Think of it as one tool in a cybercriminal’s toolbox, used to amplify the impact of other attacks. By understanding how phone number cloning fits into this broader criminal context, we can better protect ourselves and fight back against the rising tide of cybercrime.

Tools and Techniques Used by Hackers: An Arsenal of Deception

So, you might be wondering, “Okay, I get that this phone number cloning stuff is bad news, but how exactly do these digital bandits pull it off?” Well, buckle up, because we’re about to peek into the toolkit of these cyber-sneakers. Don’t worry, we’re not going to hand out instructions on how to become one of them, think of it as more of a ‘Know Thy Enemy’ kind of thing. Instead we are going to look at the tools and techniques of “the dark side” of this technology.

SIM Card Readers/Writers: Copying the Key

Imagine a key maker, but instead of metal and a physical lock, it’s all about digital information. That’s essentially what SIM card readers/writers do. These are devices that can read the data stored on a SIM card – things like the IMSI and Ki (remember those?). They can also write data onto a SIM card. The idea is that if a hacker gets their hands on your SIM (not easy, but it happens), they can use these devices to essentially make a digital duplicate. Having a duplicate of your SIM card is like possessing the key to your phone identity, allowing an attacker to impersonate you on the network. This is particularly dangerous if you’re still using an older SIM card, as newer cards have more advanced security features.

Spoofing Software: Masking the Caller ID

Ever gotten a call from your own number? Spooky, right? That’s likely the work of spoofing software. This tech lets attackers fake their caller ID. They can make it look like they’re calling from your number, a legitimate business, or even the police. This deception is a common tactic in phishing scams. If you think you’re talking to your bank, you’re more likely to hand over sensitive information. Spoofing is relatively easy to do, which makes it a popular tool in the hacker’s arsenal.

Hacking Tools: Exploiting Vulnerabilities

Beyond the specific tools for SIM cloning and spoofing, hackers use a whole range of hacking tools to find and exploit weaknesses in mobile networks and devices. This can include:

  • Software Exploits: Finding bugs or vulnerabilities in software on phones or within the mobile network infrastructure that can be leveraged for unauthorized access or control.
  • Network Scanners: Tools that probe mobile networks for open ports or known vulnerabilities, allowing hackers to identify potential entry points.
  • Password Crackers: While not always directly related to phone number cloning, gaining access to a user’s online accounts (email, social media, etc.) can provide valuable information for social engineering attacks related to SIM swapping or spoofing.

By combining these tools with their technical know-how, attackers can exploit the vulnerabilities of mobile networks and devices to achieve their malicious goals.

The Human Element: Social Engineering and the Weakest Link

It’s easy to get caught up in the techy side of phone number cloning – the SIM cards, the software, the network vulnerabilities. But let’s be real, the shiniest gadget is useless if someone can just sweet-talk their way around it. That’s where social engineering comes in, and trust me, these guys are good. They’re like the illusionists of the cyber world, and you’re the volunteer from the audience, except instead of pulling a rabbit out of a hat, they’re pulling your personal information out of you!

Social Engineers: Manipulating Individuals

These aren’t your stereotypical hooded hackers typing away in a dark room (although some are). Social engineers are master manipulators. They prey on trust, fear, and good ol’ human nature. They might call pretending to be your bank, urgently needing to “verify” your information (which, spoiler alert, they don’t). Or maybe they’re a friendly IT guy needing to reset your password. The goal is always the same: to trick you into handing over the keys to your digital kingdom – your phone number, account credentials, personal details – all the juicy stuff they need.

Think of it like this: you’ve built a fortress around your phone number with firewalls and passwords. But social engineers just stroll up to the front gate, charm the pants off the guard (that’s you!), and walk right in.

Cybercriminals: Profiting from Cybercrime

So, who are these puppet masters pulling the strings? More often than not, it’s cybercriminals looking to make a quick buck. Phone number cloning is just another tool in their arsenal, a stepping stone to bigger and badder schemes.

  • They use cloned numbers for:
    • Financial fraud: Accessing bank accounts, making unauthorized transactions.
    • Identity theft: Opening credit cards, taking out loans in your name.
    • Spreading malware: Sending infected links to your contacts.

The potential for damage is huge, and it all starts with someone falling for a carefully crafted lie. It is crucial to not be the “low-hanging fruit“.

Law Enforcement: Investigating and Prosecuting Cloning Cases

The good news? Law enforcement is on the case! The bad news? Tracking down these digital bandits is like playing a game of whack-a-mole, they are crafty, move fast, and always come up with creative ways to hide!

Investigating phone number cloning is complicated. These crimes often cross borders, making it difficult to gather evidence and bring perpetrators to justice. Plus, technology is always evolving, so law enforcement has to constantly stay one step ahead.

Despite the challenges, law enforcement agencies are cracking down on phone number cloning. They’re working to:

  • Improve collaboration: Sharing information and resources with other agencies, both domestic and international.
  • Enhance technical expertise: Training officers to understand the intricacies of phone number cloning and related cybercrimes.
  • Raise awareness: Educating the public about the risks of social engineering and how to protect themselves.

The battle against phone number cloning is ongoing, and it requires a collective effort from individuals, organizations, and law enforcement. By understanding the tactics of social engineers and staying vigilant, we can make it a whole lot harder for them to succeed.

Security Measures and Prevention: Protecting Yourself and Your Number

Okay, so you’ve read all about the scary stuff – how hackers can clone your number, intercept your calls, and generally wreak havoc on your digital life. But don’t panic! It’s time to arm yourself with some knowledge and turn your phone into a fortress. Think of this as your superhero training montage against those pesky cybervillains.

  • Authentication: Verifying Identity

    • Multi-factor authentication (MFA) for all accounts, especially those linked to your phone number:

      Imagine your password as the flimsy front door to your digital castle. MFA is like adding a moat, drawbridge, and a fire-breathing dragon! It requires more than just your password to log in. This usually involves a code sent to your phone (ironically, we’re trying to protect that!), an authenticator app, or a security key. Turn it on for everything – email, banking, social media – especially anything connected to that precious phone number. It’s your best friend in this digital jungle.

    • Biometric authentication on your mobile device:

      Your face and fingerprint are unique, right? Use them! Enable fingerprint or facial recognition to unlock your phone. It adds another layer of security because even if someone steals your phone, they can’t get in without your unique biological marker. It’s like having a secret handshake with your device.

  • Encryption: Protecting Data in Transit and at Rest

    • Use encrypted messaging apps for sensitive communications:

      Think of encryption as putting your messages in a super-secret, unbreakable code. Apps like Signal, WhatsApp (with end-to-end encryption enabled), and Telegram scramble your messages so that only the intended recipient can read them. Avoid sending sensitive info via regular SMS – it’s like shouting your secrets across a crowded room.

    • Enable encryption on your mobile device:

      Most smartphones offer full-disk encryption. Turn it on! This scrambles all the data on your phone, so if it falls into the wrong hands, the contents are unreadable without your passcode. It’s like shredding all your important documents before throwing them away. Go to your phone’s settings, find the security or privacy section, and look for the encryption option.

  • Mobile Security: General Best Practices

    • Keep your mobile device’s operating system and apps up to date:

      Updates aren’t just annoying pop-ups; they’re vital security patches. They fix vulnerabilities that hackers can exploit. Think of them as patching up holes in your castle walls before the bad guys sneak in. So, always install those updates as soon as they’re available.

    • Be wary of suspicious links and attachments:

      That email from a Nigerian prince promising you millions? Yeah, it’s probably not legit. Phishing scams often use malicious links and attachments to steal your information or install malware. Never click on anything from an untrusted source. If you’re unsure, verify the sender’s identity through another channel (like a phone call) before clicking anything.

    • Use a strong password or PIN for your mobile device:

      “1234” or “password” just won’t cut it anymore. Choose a strong, unique password that’s at least 12 characters long and includes a mix of uppercase and lowercase letters, numbers, and symbols. Better yet, use a biometric lock!

    • Enable remote wipe and location tracking in case your device is lost or stolen:

      Losing your phone is bad enough, but imagine all your personal data falling into the wrong hands! Enable remote wipe and location tracking so you can erase your data and track your device if it’s lost or stolen. It’s like having a self-destruct button for your phone.

    • Regularly review your mobile carrier account for unauthorized changes:

      Keep an eye on your phone bill and online account activity. Look for any suspicious activity, such as unauthorized calls, texts, or changes to your account settings. If you see anything fishy, contact your mobile carrier immediately. It could be a sign that someone is trying to clone your number or SIM swap your account.

Remember, staying secure in the digital world is an ongoing process, not a one-time fix. Stay vigilant, stay informed, and keep those cybervillains at bay!

What are the legal implications of cloning a phone number?

The act of cloning a phone number involves significant legal implications. Unauthorized access constitutes a severe violation. Federal laws protect individuals against identity theft. State laws also address specific aspects of telecommunications fraud. Perpetrators face criminal charges for illegal activities. Civil lawsuits may arise from damages incurred. Courts determine liability based on evidence presented. Regulatory agencies enforce compliance with telecommunications regulations. Legal consequences serve as deterrents against illicit practices.

What technological methods facilitate phone number cloning?

Phone number cloning exploits vulnerabilities within telecommunications networks. SIM card cloning duplicates identity information. Sophisticated software tools manipulate network protocols. Fraudsters use specialized hardware to intercept signals. Social engineering tactics deceive customer service representatives. Phishing campaigns acquire sensitive personal data. Malware infections compromise device security. These methods circumvent security measures. Technology enables unauthorized duplication. Security protocols aim to mitigate such risks.

How does phone number cloning affect personal security?

Cloned phone numbers significantly compromise personal security. Identity theft becomes a primary concern. Financial fraud can result in monetary losses. Unauthorized access facilitates data breaches. Privacy violations expose sensitive information. Scammers impersonate legitimate individuals. Reputation damage occurs due to fraudulent activities. Personal safety is threatened by stalking or harassment. Security measures must protect against these vulnerabilities. Awareness minimizes the risks involved.

What measures can individuals take to protect their phone numbers from being cloned?

Protecting phone numbers requires proactive security measures. Strong passwords enhance account protection. Two-factor authentication adds an extra layer of security. Regular monitoring detects suspicious activity. Secure networks prevent unauthorized access. Avoiding suspicious links reduces phishing risks. Software updates patch security vulnerabilities. Contacting providers promptly addresses suspected fraud. Vigilance safeguards against potential threats. Education empowers individuals to protect themselves.

So, there you have it! While the idea of cloning a phone number might sound like something straight out of a spy movie, it’s generally not something you can (or should!) do. Hopefully, this clears up some of the confusion around the topic. Stay safe and keep your personal information secure!

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